The interior is in a dilapidated condition!!! Carpets are torn, light fixtures are blown, air smells of mildew, and kitchen appliances remain uncleaned!!! Sweeping my own room was not my idea of a pleasant stay!!!

The pros, the cons, and everything between

The maintenance man was friendly and eager to improve the hotel's image with plenty of new cameras and plans for renovations

Our room was dirty and lacked basic kitchen equipment, making for a frustrating and unsatisfactory experience

I had a lovely stay at Extended Stay America Suites, Columbia, Greystone. The staff were exceptionally friendly, always ready with a smile and helpful suggestions. I appreciated the spacious room, which allowed me to prepare my meals easily in the kitchenette. Conveniently located near attractions, I enjoyed my visit to the nearby Columbia Museum of Art.

Some maintenance issues in the hallway.

The staff were helpful in addressing issues and even offered a full refund if we wanted to check out. the location was convenient, making it easy to visit local attractions.

The room had a lingering cigarette smell and needed better cleanliness.

Staying here with my girlfriend and kids was fun since we visited the EdVenture Museum, which had plenty of interactive exhibits for all ages. The place had a friendly vibe and was being improved with new upgrades, hinting at a better stay for families soon.

In my wife’s opinion, cleanliness could definitely be better.

The room offered a comfortable bed with clean linens and a good shower experience, providing ample hot water. However, the room had an unpleasant odor, the appliances were dirty, and the front desk staff exhibited unprofessional behavior. Despite the good location, the lack of basic services like breakfast left much to be desired.

Decent Stay with Room for Improvement

My stay lasted a night. The staff at the front desk were helpful, especially Latoya, who ensured I had everything I needed. However, a few kitchen items were missing. Future guests should request kitchen supplies early to avoid inconvenience. Overall, a satisfactory experience but needs some upkeep.

The staff was super friendly and helpful, making sure I had everything I needed during my stay. The location was really convenient, close to attractions and easy to get around. Spacious room made it even better.

Everything was flawless.

the room was filthy (like super dirty! ). however, the staff were friendly, the location was convenient, and the maintenance team worked hard to keep things improving.

Wi-Fi was decent, and I appreciated the 24-hour reception, but the room had maintenance issues.